FREQUNTLY ASKED QUESTIONS
Where Are You Based? - I am based in Kirby Cross, Frinton On Sea in Essex.
What Flavours Do You Offer? - Whilst the most popular flavours still remain Vanilla & Raspberry or Chocolate, I offer a wide range of flavours. Please refer here to see the full list of flavours available.
Can I Have Different Flavours On My Tiered Cake? - Absolutely! You can have a different flavour on every single tier if you wish.
How Much Do You Charge For Your Cakes? - All of my cakes are made to your individual requirements and the price of your cake will be determined by the size and complexity of the design. You can view an approximate price guide here but for a detailed quote please contact me.
Do You Require A Deposit? - Yes, a non-refundable 25% deposit is required for celebration cakes and cupcakes and a non-refundable 50% deposit is required for wedding cakes. Paying the deposit will secure your booking and price.
How Many Servings Will I Get From A Cake? - The portion guide that I offer is an approximation only and is based on celebration size portions. When a cake is cut into wedding size portions it will go much further. You can view my portion guide here.
Do You Make Allergy-Free Cakes? - At this present moment in time I'm unable to offer special dietary requirement cakes.
How Do I Place An Order? - You can place an order by either emailing me at [email protected] or sending me a message via my Facebook page. I do ask that private messages are not sent through Instagram as I am not notified of these messages and they frequently get missed.
I Would Like A Large Tiered Cake But Only Need To Feed A Small Number Of People, Is This Possible? - Yes, absolutely. You can have iced dummy (styrofoam) tiers added to your cake to create the effect of a large tiered cake without the need for additional sponges. This is also an option when on a tighter budget.
How Far In Advance Do I Need To Book? - Preferably, the sooner the better. My order book runs at least 18 months in advance and it's advisable to book sooner rather than later to avoid disappointment. However, depending on my schedule I will always try to accommodate short notice bookings.
Have Your Premises Been Inspected? - Yes, my kitchen has received a full inspection by the local council and I am proud to have received a full 5* Food Hygiene rating, the highest you can achieve. I also hold a Level 2 Food Hygiene & Safety certificate and have public liability insurance.
How Can I Contact You? - You can contact me through my Facebook page or by emailing me at [email protected]
Do You Make Square or Shaped Cakes? - I believe that the best results are achieved when we play to our strengths, with this in mind there are some cakes that I'm unable to take on as I feel I wouldn't be able to do them justice.
Why Are Postage Costs So High? As I'm only a small business I'm unable to take advantage of some of the heavily discounted prices that are offered to large companies by couriers and other delivery services. My items are also obviously perishable and some couriers won't accept perishable items, reducing my options further. This essentially leaves me with one option - Royal Mail. I try to keep my postage costs as reasonable as possible but the heavier the order becomes, the bigger the leap in postage costs. The leap from under 1KG to 1.999KG thankfully isn't too great but the leap from 2Kg to over 5KG is quite dramatic. When an order weight totals more than 5KG I switch to sending via Parcel Force 24 as this offers a saving of over £6 which I can then pass on to you.